experience

work history

WebFirst - UI/UX Designer

Oct 2023 - present

Lead end-to-end design and user research for high-impact government projects in agriculture, health, and labor, ensuring all deliverables meet strict accessibility and usability standards. Additionally, mentor other designers, writers, and researchers on the WebFirst CX team.

Nomad - Senior Product Designer

May 2022 - Aug 2023

Increased lead conversion by over 30% through website and sales funnel redesigns. Enhanced operational efficiency with automation, led cross-functional product development, strengthened brand identity, and managed sprint planning for key customer-facing initiatives.

Motili (Daikin North America) - Senior UI/UX Designer

Feb 2020 - Apr 2022

Drove core software platform automation and scaled organizational efficiency by implementing a design system used by multiple development teams. Optimized platform performance and boosted revenue for new business segments through B2C website research and design.

UpPurpose (United Way) - Founding Product Designer

Mar 2019 - Jan 2020

Implemented a design system to elevate user experience and brand cohesion across multiple product offerings. Drove new product development with competitor analysis and user interviews. Additionally, improved brand consistency by managing all visuals for marketing, product, and business development.

Four Winds Interactive - Senior Product Designer

Oct 2016 - Mar 2019

Drove the design of flexible, out-of-the-box client solutions through cross-functional collaboration, validating all product iterations with customer research and user testing.

bswift (Aetna) - UX Designer

Mar 2014 - Mar 2016

Designed new product features, contributed to front-end development and performed quality assurance. Managed the documentation, research, and design of an evolving design system across multiple products.

The University of Chicago ARD - Web Developer

Nov 2010 - Mar 2014

Managed the design, development, and testing of all emails, giving forms, and microsites for the alumni division. Architected the code base for the award-winning alumni magazine redesign.

Moving Station, LLC - Account Coordinator

Apr 2006 - Jun 2008

Cultivated strong client and customer relationships, managing daily reports for various clients. Interviewed and trained new operations team members during a period of rapid growth. Designed and implemented a computer literacy test to enhance the hiring process.

education

Illinois Institute of Art - Chicago

B.A. - Interactive Media & Web Design

Oct 2010

Michigan State University

B.A. - Advertising & Communications

Aug 2005

relevant skills