resume

work history

WebFirst - UI/UX Designer/Developer Oct 2023 - present

• Lead designer on multiple government projects including agriculture, health, labor
• Conducted usability research with the American public to verify deliverables, product features, and design
• Provided accessibility and usability guidance for all projects
• Collaborated with clients, product management, development, and QA teams to ensure project delivery

Freelance - Designer, Developer, Illustrator Nov 2010 - present

• Work has included web design, front-end web development, logo/brand development, graphic/print design, illustration, and project management

Nomad - Senior Product Designer May 2022 - Aug 2023

• Redesigned the core website and sales funnel to improve lead conversion
• Collaborate with the internal teams to improve internal efficiencies and allow for automation
• Work with the executive, product, and engineering teams to define improved functionality in core software product
• Iteration of the overall brand and management of collateral for all teams
• Manage sprints and grooming with the engineering team for customer-facing initiatives

Motili (Daikin North America) - Senior UI/UX Designer Feb 2020 - Apr 2022

• Researched and designed solutions to facilitate automation in the core platform
• Implemented a design system for use by multiple engineering teams to help the organization scale and iterate
• Managed internal requests and designed improvements to increase the efficiency of the core platform
• Designed and iterated on B2C websites to help drive revenue to new business segments

UpPurpose (United Way) - Product Designer Mar 2019 - Jan 2020

• Implemented a design system to improve the overall experience of separate product offerings under one platform
• Performed user interviews and researched competitors to help define new products
• Updated and organized branding guidelines, marketing materials, and presentation decks

Four Winds Interactive - Senior Product Designer Jan 2018 - Mar 2019

• Collaborated within internal teams to define requirements and design flexible, out-of-the-box solutions for clients
• Conducted research and performed testing with customers to improve product iterations
• Brainstormed, conceptualized, and executed open-source content for use by the entire client portfolio

Four Winds Interactive - Designer Aug 2016 - Jan 2018

• Lead design workshops to help define client needs and align with business requirements
• Managed the design of multiple client projects, including daily updates, frequent review sessions, and on-site implementations
• Brainstormed, conceptualized, and executed open-source content for use by the entire client portfolio
• Implemented and performed a design QA process with the development team

bswift (Aetna) - UX Designer Mar 2014 - Mar 2016

• Researched and designed new product offerings within the core software platform
• Committed front-end code and performed quality assurance to assist the engineering team
• Updated design and functionality of existing products to be in line with an evolving design system
• Collaborated with the marketing team on special projects, including video assets, emails, and illustrations

The University of Chicago ARD - Web Developer Nov 2010 - Mar 2014

• Designed, developed, and tested all email templates, online giving forms, and websites for multiple segments of the university’s alumni division
• Created a code base for the award-winning redesign of the university’s alumni magazine
• Designed special university projects with internal teams and partnerships, including illustrations and graphic assets

Moving Station, LLC - Account Coordinator Apr 2006 - Jun 2008

• Built and maintained client and customer relationships
• Created and managed daily reports with several different clients
• Interviewed and trained new members of the operations team during a time of rapid growth
• Designed and implemented a computer literacy test to strengthen the hiring process

education

Bachelor of Arts in Interactive Media & Web Design

Illinois Institute of Art - Chicago Oct 2010

Bachelor of Arts in Advertising & Communications

Michigan State University Aug 2005

relevant skills